Oral business communication strategies in French

lrom2660  2017-2018  Louvain-la-Neuve

Oral business communication strategies in French
6 credits
22.5 h + 22.5 h
François Thomas;
Prerequisite : B2 level of listening and reading in french (Common European Framework of Reference)
Main themes
The course studies different oral communication situations specific to a company: press conferences, video conferences, trade shows, recruitment interviews, evaluation meetings, working meetings, etc.
Each of these examples is considered using three approaches:
- Situational analysis (constraints and means available)
- Discourse analysis (discursive strategies and various discourse methods)
- Semiolinguistic analysis. The communication techniques specific to a particular work situation (for oneself and work colleagues) are demonstrated and put into practice.

At the end of this learning unit, the student is able to :


At the end of this course, students should be able to:

- Analyze and thoroughly understand oral communication techniques in French in a business environment.

- Understand the effect of oral communication techniques in a company (including in a multilingual business environment).

- Understand and practice oral communication skills in the workplace (both for oneself and for francophone and non-francophone colleagues).


The contribution of this Teaching Unit to the development and command of the skills and learning outcomes of the programme(s) can be accessed at the end of this sheet, in the section entitled “Programmes/courses offering this Teaching Unit”.
Case studies and theoretical presentations will be made. Real life oral communication in companies will be analyzed using actual work documents (company films, excerpts from television programs on economic news, observations on the ground and meeting with professionals, etc.)
Professionals in oral business communication may be invited to give first-hand accounts depending on the issue being discussed.
Exercises will focus on practical application and improve oral skills specific to professional contexts and give students the tools to develop these skills.
Teaching methods
Alternate lectures and supervised exercises.
Evaluation methods
Continuous assessment during the semester (written exercices, participation to the training, collective project) and final oral examination.
Other information
Communication :
DEMONT -LUGOL Liliane, KEMPF Alain, RAPIDEL Martine, SCIBETTA Charles (2006), Communication des entreprises. Stratégies et pratiques (2 e édition), Paris, Armand Colin (coll. Cursus économie)
TUCKER, Barbara, Barton, Kristin, Exploring Public Speaking : 2nd Revision, disponible sur http://oer.galileo.usg.edu/communication-textbooks/1/
WESTPHALEN Marie-Hélène, LIBAERT Thierry, Communicator. Toute la communication d'entreprise, 5e édition, Paris, Dunod, 2009.
Discourse Analysis :
CHARAUDEAU Patrick, MAINGUENEAU Dominique, s.dir. (2002), Dictionnaire d'analyse du discours, Paris, Editions du Seuil
MAINGUENEAU Dominique (2009), Les termes clés de l'analyse du discours, nouvelle édition revue et augmentée, Paris, Editions du Seuil (coll. Points)
Faculty or entity

Programmes / formations proposant cette unité d'enseignement (UE)

Title of the programme
Master [120] in Multilingual Communication

Master [120] in French and Romance Languages and Literatures : French as a Foreign Language

Master [120] in Modern Languages and Literatures : General