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'SATISFACTION' 
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ObjectiveThe emotions expressed by physicians in medical encounters have significant impact on health outcomes and patient satisfaction. This study explored how physicians’ regulation of displayed emotions affects patients’ satisfaction, under l[...]
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Objective This study addresses, for the first time, the effectiveness of receptionists handling incoming calls from patients to access General Practice services. Methods It is a large-scale qualitative study of three services in the UK. Using[...]
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WISEMAN H. ; CHAPPELL P. ; TOERIEN M. ; ET AL. |Objectives To determine how often patients are given choice in neurology outpatient consultations and whether choice is associated with greater patient satisfaction. Methods Prospective study in outpatient clinics in two United Kingdom centre[...]
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TANIS M. ; HARTMANN T. ; POEL F.T. |Objective The present study explores how seeking online information may affect satisfaction with the doctor consultation and what role health anxiety plays in this context. Methods A survey was conducted asking patients in doctors’ offices ab[...]
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LIBERT Y ; CANIVET D. ; Colette Ménard ; ET AL. |Abstract Objectives To optimize their training, predictors of physicians’ satisfaction with their management of uncertainty should be examined. This study investigated these predictors by using a simulated advanced stage cancer patient. Method[...]
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A questionnaire identifying four key components of patient satisfaction with physician communication
Objective To improve efficiency and retain the 4 factors of a reliable, valid interview satisfaction questionnaire (ISQ). Method 105 residents conducted 301 patient-centered interviews with 10 simulated patients (SP). SPs portrayed three scen[...]
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Objective Today’s technology provides new ways of consulting between patients and medical specialists in health care, such as videoconferencing and web-messaging. In this systematic review we assessed the effects of e-consulting between medical[...]
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Objectives Studies demonstrate that there are important gender differences in perceptions of medicinal care. Our aim is to investigate whether there are also gender differences in patients’quality of care experiences during their hospital stay.[...]
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Objective To compare differences in shared decision-making (SDM) and treatment satisfaction (TS) between haemodialysis (HD) and peritoneal dialysis (PD) patients. Methods 6–24 months after initiation of dialysis, we surveyed 780 patients from[...]
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Objective To examine differences in patient-centred care among private and public inpatients in public hospitals and whether satisfaction with patient-centred care differ between the patient groups. Method Cross-sectional data collected from [...]
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Objective There is no existing standard format for preoperative anesthesia education. The drawMD APP is an visible preoperative education tool. The aim of this study was to evaluate the effects of drawMD APP on pre-operative anesthesia educatio[...]
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Objective Studies indicate needed improvement in clinician communication and patient satisfaction. Motivational interviewing (MI) helps promote patient behavior change and improves satisfaction. In this pilot study, we tested a coaching interve[...]
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DRABO K.M. ; HIEN H. ; KONFE S. ; NANA W.M.F. ; OUEDRAOGO T.L. ; IRSS BURKINA ; IRSP |Introduction: La mesure de la satisfaction des patients est un outil essentiel pour l’amélioration continue des services. Objectif: Pour mieux appréhender les acquis et les insuffisances selon les perspectives des clients, le niveau de satisfact[...]
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ObjectiveTo incorporate patients’ perspective in the design of a clinical practice guideline (CPG) for Systemic Lupus Erythematosus in Spain.MethodsA systematic review (SR) of literature and a Delphi-based consultation to patients were carried o[...]
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ObjectiveTo evaluate the association between the patient–provider relationship, satisfaction with primary care provider’s (PCP) involvement and weight loss in a practice-based weight loss trial.MethodsPOWER was a practice-based randomized contro[...]
