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A thematic analysis of messages posted by moderators within health-related asynchronous online support forums

Richard M. Smedley, Auteur ; Neil S. Coulson, Auteur |

Dans Patient Education and Counseling (Vol 100 n° 9, Septembre 2017)

Objective To identify and describe the activities performed by online support community moderators. Methods A total of 790 messages were downloaded for analysis. Messages were written by 59 moderators from 6 forums that represent a dive[...]

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