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Consequences of the presence and absence of empathy during consultations in primary care: : A focus group study with patients

Frans Derksen, Auteur ; Tim C.Olde Hartman, Auteur ; Annelies van Dijk, Auteur |

Dans Patient Education and Counseling (Vol.100 n° 5, Mai 2017)

Objective There is general consensus that explicit expression of empathy in patient-GP communication is highly valued. Yet, little is known so far about patients’ personal experiences with and expectations of empathy. Insight into these exper[...]

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