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Apologies following an adverse medical event : The importance of focusing on the consumer's needs

ALLAN A. |

Dans Patient Education and Counseling (Vol. 98 n° 9, Septembre 2015)

ObjectiveThe lack of a theoretical framework limits educators’ ability to train health practitioners how to disclose, and apologise for adverse medical events. The multidimensional theory of apology proposes apologies consist of one or more comp[...]

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