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Article : texte imprimé

Emotional communication in medical consultations with native and non-native patients applying two different methodological approaches

KALE E. |

Dans Patient Education and Counseling (Vol. 92 n° 3, Septembre 2013)

ObjectiveTo explore the potential agreement between two different methods to investigate emotional communication of native and non-native patients in medical consultations.MethodsThe data consisted of 12 videotaped hospital consultations with si[...]

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Article : texte imprimé

Emotional cues and concerns in hospital encounters with non-Western immigrants as compared with Norwegians : an exploratory study

KALE E. ; FINSET A. ; EIKELAND H.L. ; GULBRANDSEN P. ; AKER UNIVERSITY HOSPITAL OSLO ; AKERSHUS UNIVERSITY HOSPITAL NORWAY |

Dans Patient Education and Counseling (Vol. 84 n° 3)

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