mcomu2701  2020-2021  Mons

Due to the COVID-19 crisis, the information below is subject to change, in particular that concerning the teaching mode (presential, distance or in a comodal or hybrid format).
5 credits
30.0 h
Kieffer Suzanne; Tylski Rémi;
Main themes
·         Project lifecycle
·         Methodologies: SCRUM (méthode agile); UCD (User-Centered Design); AUCDI (Agile User-Centered Design Integration)
·         Design: UCD; design thinking; creative problem solving
·         Evaluation: analysis of user attitude and user behavior
·         Planning, development and evaluation of digital strategies

At the end of this learning unit, the student is able to :

1 Upon completion of this course, the student will be able to :
·         AA1: Describe the SCRUM and UCD methods
·         AA2: Explain the integration of SCRUM and UCD by illustrating different situations throughout the lifecycle of a project (phase, level of effort, deliverables, etc.)
·         AA3: Apply UCD methods and techniques that support the design and evaluation of interactive systems within project development
·         AA4: Analyze and compare several deliverables (e.g. two prototypes), and choose the most efficient by justifying their choice
·         AA5: Plan and evaluate development activities, and propose solutions that iteratively improve the digital strategy
Project Management Processes: Initiate, Plan, Execute, Control, Close
Methodologies: user-centered design and agile method
Development lifecycle
Prototyping and testing
Creativity methods: design thinking, creative problem solving
Teaching methods

Due to the COVID-19 crisis, the information in this section is particularly likely to change.

The instructional approach is blended teaching, which alternates remote online teaching via Microsoft Teams and face-to-face classroom teaching. The distribution between distance and face-to-face is adapted according to the evolution of the health situation. For example, it is possible to switch from one in two face-to-face sessions (“yellow scenario”) to one in three face-to-face sessions (“orange scenario”), and vice versa. In addition, some sessions are replaced by independent work activities, carried out individually (e.g. writing a summary or encoding a term in a glossary) or in groups (e.g. producing a commented PowerPoint or prototyping an interactive system).
The teaching methods are flipped classroom and project-based teaching:
  • Flipped classroom: students study the material at home and then meet their teacher and peers in a classroom to ask questions and get additional help or to work with their peers;
  • Project-based teaching: students develop a project by combining online learning and face-to-face meetings.
Evaluation methods

Due to the COVID-19 crisis, the information in this section is particularly likely to change.

Formative assessment (there is therefore no certification exam at the end of the term) according to three modes: individual assignments, group assignments and knowledge tests. Each mode accounts for 33.33% of the final grade. The validation of credits associated with this course requires the successful completion in each mode.
Second session: personalized individual assignment to be delivered on the first day of the session.
Other information
All relevant information regarding these modalities and the progress of the activities (calendar, detailed instructions, evaluation criteria, etc.) are presented during the first session and are available on the Student-Corner.
Some resources (e.g. bibliographic resources, slides, explanatory videos) are in English.
Online resources
Student-Corner (asynchronous): course slides, bibliographic resources, calendar, models and rubrics, H5P exercises, tests, assignments, workshops with peer assessment, group choice, Q&A forum
Microsoft Teams (live): calendar, meetings, documents, discussion, lecture notes
Web links: how-to videos, websites, online software
Beck, K., et al. (2001). Manifesto for Agile Software Development. Web:, last accessed 27-juin-18.
Beyer, H., & Holtzblatt, K. (1999). Contextual design. interactions6(1), 32-42.
Garcia, A., da Silva, T. S., & Selbach Silveira, M. (2017, January). Artifacts for agile user-centered design: a systematic mapping. In Proceedings of the 50th Hawaii International Conference on System Sciences. DOI=
Kieffer, S., Ghouti, A., & Macq, B. (2017). The Agile UX Development Lifecycle: Combining Formative Usability and Agile Methods. In Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS-50). IEEE, HI, 2017, 10 pages. DOI=
Maguire, M. C. (2001). Methods to support human-centred design. International Journal of Human-Computer Studies, 55(4), 587-634. DOI=
Shneiderman, B., & Leavitt, M. (2006). Research-based web design & usability guidelines. U.S. Department of Health and Human Services, Washington, D.C.
Faculty or entity

Programmes / formations proposant cette unité d'enseignement (UE)

Title of the programme
Master [120] in Communication

Master [60] in Information and Communication

Master [120] in Communication [Double diplôme UCLouvain - uSherbrooke]