Due to the COVID-19 crisis, the information below is subject to change,
in particular that concerning the teaching mode (presential, distance or in a comodal or hybrid format).
5 credits
30.0 h
Q2
Teacher(s)
De Rongé Yves; Swaen Valérie;
Language
English
Main themes
This course provides an overview of trends and best practices in corporate communications relating to sustainability, with a particular focus on global sustainability reporting frameworks and responsible marketing communications. This implies understanding the marketplace, consumers, the nature of and purpose of products and services, as well as, reporting and communication strategies.
Aims
At the end of this learning unit, the student is able to : | |
1 |
During their programme, students of the LSM Master's in management and Master's in Business engineering will have developed the following capabilities'
CORPORATE CITIZENSHIP
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Content
This course is designed for those who hold/will hold positions in organizations with responsibilities for communicating the sustainability goals, challenges and achievements, as well as accurately and honestly communicating the environmental and social aspects of an organization’s products and services.
This course provides an overview of trends and best practices in corporate communications related to sustainability, with a particular focus on global sustainability reporting frameworks and responsible marketing communications.
Attitudes and behaviors around sustainable consumption will be explored, as well as, when, if, and how sustainability aspects should be communicated to consumers. Aspects of the marketing mix, such as product features, pricing, distribution, and promotions that influence consumer demand for sustainable products and services will be analyzed
This course provides an overview of trends and best practices in corporate communications related to sustainability, with a particular focus on global sustainability reporting frameworks and responsible marketing communications.
Attitudes and behaviors around sustainable consumption will be explored, as well as, when, if, and how sustainability aspects should be communicated to consumers. Aspects of the marketing mix, such as product features, pricing, distribution, and promotions that influence consumer demand for sustainable products and services will be analyzed
Teaching methods
Due to the COVID-19 crisis, the information in this section is particularly likely to change.
- Student participation to the MOOC entitled "CSR reporting and communication";
- Interactive class discussions of concepts and company cases;
- Conferences by practitioners;
- Teamwork.
Evaluation methods
Due to the COVID-19 crisis, the information in this section is particularly likely to change.
Continuous assessment (65%)- Participation to the MOOC on CSR reporting and communication (on the edX)
- On that basis, ^preparation of course sessions and conferences by practitioners
- Teamwork by group - Written paper
Individual final written exam during the first session (35%)
Second session
- If you failed in the continuous assessment, you have to give a written report (65%) (if you passed the continuous evaluation, we keep your mark)
- If you failed at the written exam at the first session, you have to pass a written or oral exam (depending on the number of students concerned) at the second session (if you passed the exam at the first session successfully, we keep your mark) (35%)
Depending on the covid 19 situation, the course, assignments and exam could be delivered on-site, on-line or via a mix of both means (comodal).
Other information
At the end of the course, you should be able to:
- Understand the differences between a stand-alone report, a combined report and an integrated report,
- Assess the quality of a stand-alone/combined/integrated report,
- Reconcile multiple stakeholders’ interests (and understand the importance of doing so), into a clear, persuasive, smart action and communication plan,
- Recognize the risks associated to greenwashing, as well as the opportunities related to a strong communication strategy,
- Adopt a critical perspective on managerial communication and reporting practices related to social issues.
Online resources
- Moodle of the course
- MOOC on "CSR reporting and communication" on edX
Bibliography
See in Moodle
Faculty or entity
CLSM
Force majeure
Teaching methods
Evaluation methods
Online exam (open book)
Other information