Oral business communication techniques in Dutch (Part 2)

lmult2435  2019-2020  Louvain-la-Neuve

Oral business communication techniques in Dutch (Part 2)
Note from June 29, 2020
Although we do not yet know how long the social distancing related to the Covid-19 pandemic will last, and regardless of the changes that had to be made in the evaluation of the June 2020 session in relation to what is provided for in this learning unit description, new learnig unit evaluation methods may still be adopted by the teachers; details of these methods have been - or will be - communicated to the students by the teachers, as soon as possible.
3 credits
7.5 h + 15.0 h
Goedgezelschap Anne;
B2 level of listening and reading, B2 level of speaking (Common European Framework of Reference)
Main themes
This course introduces the general principles of communication particularly the linguistic, sociolinguistic, pragmatic and cultural aspects of interaction. Special attention will be paid to specific characteristics of communication in the Dutch-speaking world. This general introduction will be followed by a detailed presentation of techniques which should be implemented in communication activities specific to a company: presentations to varied audiences, participation in discussions, chairing meetings, commercial negotiations, telephone conversations, etc. Exercises accompanying the course will allow students to simulate active participation in a variety of professional situations. The students' simulations will be recorded and subsequently analysed in detail.

At the end of this learning unit, the student is able to :

1 At the end of the course, students should be able to apply the general principles of communication in a Dutch-speaking business environment and they should at least have reached a B2+ oral level (Common European Framework of Reference) in Dutch.

The contribution of this Teaching Unit to the development and command of the skills and learning outcomes of the programme(s) can be accessed at the end of this sheet, in the section entitled “Programmes/courses offering this Teaching Unit”.
The following themes will be discussed:
1) external communication including intercultural communication with foreign business partners (job interviews, information and advice to clients, telephone conversations, press conferences, etc.)
2) video communication and the power of images
3) crisis communication
4) intercultural communication  (case study :  China)
5) Group assignment: developing a communication plan  to sell off part of a company

Evaluation methods
Individual exercices and oral examination: on a given professional situation.
Other information
Part 2 (15 hours) of the course is given by the Institut des Langues Vivantes (ILV).
Faculty or entity

Programmes / formations proposant cette unité d'enseignement (UE)

Title of the programme
Master [120] in Modern Languages and Literatures : German, Dutch and English

Master [120] in Multilingual Communication

Master [120] in Modern Languages and Literatures : General