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Oral business communication techniques in German [ LMULT2412 ]


6.0 crédits ECTS  22.5 h + 30.0 h   1 + 2q 

Teacher(s) Reuter Hedwig ;
Language German
Place
of the course
Louvain-la-Neuve
Prerequisites

 B1+ level of listening and reading, B1 level of speaking (Common European Framework of Reference)

Main themes

This course introduces the general principles of communication particularly the linguistic, sociolinguistic, pragmatic and cultural aspects of interaction. Special attention will be paid to specific characteristics of communication in the German-speaking world. This general introduction will be followed by a detailed presentation of techniques which should be implemented in communication activities specific to a company: presentations to varied audiences, participation in discussions, chairing meetings, commercial negotiations, telephone conversations, etc. Exercises accompanying the course will allow students to simulate active participation in a variety of professional situations. The students' simulations will be recorded and subsequently analysed in detail.

Aims

At the end of the course, students should be able to apply the general principles of communication in a German-speaking business environment and they should at least have reached a B2+ oral level (Common European Framework of Reference) in German.

Evaluation methods

Individual exercices and oral examination: on a given professional situation.

Teaching methods

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Content

The following themes will be discussed:

1) a general introduction to oral communication;

2) specific aspects of communication in a company (management style, psychological motivation, etc.);

3) specific aspects of the German language in a company culture (greetings, formulae of politeness, communication techniques depending on the gender of the interlocutor, etc.)

4) communication within the company (communicating with the personnel, internal meetings, presentations, etc.)

5) external communication including intercultural communication with foreign business partners (job interviews, information and advice to clients, telephone conversations, press conferences, etc.)

Bibliography

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Other information

 Part 2 (30 hours) of the course is given by the Institut des Langues Vivantes (ILV).

Cycle et année
d'étude
> Master [120] in Information and Communication
> Master [120] in Information and Communication
> Master [120] in Business engineering
> Master [120] in Management
> Master [120] in Multilingual Communication
> Master [120] in Political Sciences: International Relations
> Master [120] in Modern Languages and Literatures : General
> Master [120] in Modern Languages and Literatures : German, Dutch and English
> Master [120] in Economics: General
> Master [120] in Political Sciences: General
> Master [120] in Public Administration
Faculty or entity
in charge
> MULT


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