Oral business communication techniques in English
[GERM2422]
[30h + 30h] 6 credits
This course is taught in the 1st & 2d semester.
Teacher(s): Sylvie De Cock(coord.), Brigitte Loosen
Language: English
Level: Second
Aims
Main themes
This general introduction will be followed by a detailed presentation of techniques which should be implemented in communication activities specific to a company: presentations to varied audiences, participation in discussions, chairing meetings, commercial negotiations, telephone conversations, etc.
Exercises accompanying the course will allow students to simulate active participation in a variety of professional situations. The students simulations will be recorded and subsequently analysed in detail
Content and teaching methods
6) a general introduction to oral communication;
7) specific aspects of communication in a company (management style, psychological motivation, etc.);
8) specific aspects of the English language in a company culture (greetings, formulae of politeness, communication techniques depending on the gender of the interlocutor, etc.)
9) communication within the company (communicating with the personnel, internal meetings, presentations, etc.)
10) external communication including intercultural communication with foreign business partners (job interviews, information and advice to clients, telephone conversations, press conferences, etc.)
Other information (prerequisite, evaluation (assessment methods), course materials recommended readings, ...)
Prerequisite: B1+ level of listening and reading, B1 level of speaking (Common European Framework of Reference)
Evaluation: Individual exercices and oral examination: on a given professional situation.
Part 2 (30 hours) of the course is given by the Institut des Langues Vivantes (ILV).